ORIX Australia was established in Sydney in 1986 and quickly grew to become a major force in the commercial finance and leasing markets. Our Head Office is located in Macquarie Park, Sydney, with offices located in all major cities of Australia and New Zealand. ORIX Australia currently employs more than 300 staff and owns or manages assets with a value of A$1.2 billion.
ORIX specialises in the acquisition, financing and management of motor vehicles and other forms of transport. We are not owned by a bank or vehicle manufacturer which enables us to provide complete objectivity regarding finance and vehicle choice.
Our competitive advantage includes:
- Australia-wide coverage with offices in all Australian mainland States together with a national network of preferred dealers and service agents;
- comprehensive, single or multi product vehicle solutions;
- dedicated and skilled Account Management;
- comprehensive reporting capabilities including access to our online Fleet Management and Reporting tool – the ORIX Customer Centre;
- product flexibility and unbiased strategic decision support
Quality Assurance and Governance
ORIX places critical emphasis on the strength and continuity of its business relationships. Our Senior Management team continually evaluates all areas of our business as well as local and global markets to ensure constant improvement in the delivery of our services.
Through this evaluation, ORIX strives to:
- Deliver the highest possible levels of service through continuous improvement in our systems, processes and procedures;
- Develop and retain highly professional and skilled staff;
- Achieve high levels of customer satisfaction;
- Offer independent advice to our customers aimed at providing genuine long term value;
- Develop a growing and sustainable business for our stakeholders.
To ensure ORIX achieves these goals we have implemented a number of formal processes in our business. In addition, ORIX achieved Quality Assurance certification in 1995. We have carried and maintained ISO 9001:2008 accreditation for our head office and regional branches since this time with our business extending this quality standard to our customers. We are audited regularly by SAI Global Limited to ensure our compliance to ISO 9001:2008.
