ORIX Customer Centre
ORIX provides highly detailed information on and analysis of your fleet live from ORIX’s fleet management system via our online Customer Centre. Our customers share the same information used by Account Managers in managing complex vehicle fleets, improving communication flows and enabling more effective decisions.
Click on the following items to view the key features:
Multi Level Detail
A unique blend of qualitative and quantitative fleet information, from high level executive summary information through to fine levels of individual vehicle detail.
Interaction
Interactive features allow customers to complete a number of routine transactions on-line such as ordering and cancelling fuel cards, adding new drivers, changing drivers, entering year end FBT data, adding new cost centres and reallocating vehicles between cost centres. These changes are automatically updated in our operating system in real time.
Exception Management
Any urgent issues are clearly highlighted when you log-in. Your Account Management team is viewing the same information as you, so decisions can be made simply and quickly.
Driver Behaviour
Our driver-specific exception reporting clearly identifies missed servicing, over-filling of fuel, incorrect fuel type and excessive fuel consumption.
Online Reporting
Our comprehensive range of fleet reporting, covering areas including CO2 emissions, FBT, fuel, fleet changes between periods, vehicles on order and vehicles due for replacement, are available on-line and can be easily scheduled for regular e-mail delivery. ORIX can also build specific reports to suit your requirements which can be accessed either on an ad hoc or scheduled basis. All reports can be downloaded in standard CSV, XLS, XML or PDF formats.
Security
Your employees can be provided with access to the ORIX Customer Centre via a password that is provided by ORIX. Alternatively, access can be managed by an approved administrator. Different levels of information can be made available to different users as required.
Brochure for Fleet Leasing/Online Services