For the purposes of this policy paper, "ORIX" includes ORIX Australia Corporation Limited and its related entities that are: ORIX Corporation (Japan)
ORIX has always respected the privacy of individuals. It will continue to do so by treating all personal information as confidential and by handling it in accordance with the Privacy Act and the National Privacy Principles.
During the course of its activities ORIX will collect, record, use and disclose personal information about natural persons who are or who are proposed to be:
- A customer or guarantor under a finance agreement such as a lease agreement, a hire purchase agreement, a mortgage or business loan agreement, a factoring agreement and/or an invoice discounting agreement with ORIX;
- A driver of a vehicle leased or hired from ORIX;
- A party to an insurance claim that involves ORIX;
- A contractor or supplier of vehicles, goods and/or services to ORIX;
- A contractor or supplier of vehicles, goods and/or services to a Customer or intending Customer of ORIX;
- A solicitor, valuer, quantity surveyor or other professional consultant engaged by ORIX;
- A debtor or referee of an ORIX customer, guarantor, contractor or supplier;
- A purchaser of a vehicle or goods owned by ORIX; or
- A finance broker, introducer or intermediary.
Mostly, information comes direct from the persons or from their agents or intermediaries. Sometimes, it comes from third parties with a connection to the person. The type of information collected will vary considerably depending on the nature of the arrangements with ORIX and the person's connection with the arrangements. It may include information about:
- Name, address and contact details;
- Date of birth, driver's licence particulars etc;
- Employment and/or business history; and
- Financial circumstances, income and history.
The purpose for which the information is collected, as well as its nature can result in some personal information being disclosed to parties outside of ORIX but only where there is a valid reason for that to happen. External parties to whom information may be disclosed include (but are not limited to):
- Credit reporting agencies;
- Other credit providers including securitised lenders to ORIX;
- Auditors, solicitors, valuers, engineers, quantity surveyors and other professional consultants;
- Suppliers, insurers, repairers and contractors;
- Trade, commercial and/or mercantile agents and auctioneers;
- Insolvency practitioners such as Administrators, Receivers, Liquidators;
- Insurers, insurance brokers, insurance assessors and inspection agents;
- Vehicle registration authorities, motor clubs etc; and
- Government Departments or Agencies (where required or authorised by Law).
As a matter of course, ORIX will require anyone to whom personal information is made available to respect the privacy of the person to whom it relates.
Persons who want to know what personal information ORIX holds about them and how it has been used are invited to send a written request to:
The Privacy Contact Officer
ORIX Australia Corporation Limited
Locked Bag 2068
North Ryde NSW 1670
Facsimile: (02) 9856 6531
E-mail: cHJpdmFjeVtbX2F0X11db3JpeFtbX2RvdF9dXWNvbVtbX2RvdF9dXWF1
Any complaints or concerns should also be directed to The Privacy Contact Officer.
